customer satisfaction survey

Was your sales person helpful and efficient? Yes No

Did you receive your invoice and paperwork in good time? Yes No

Did you receive a proof copy of your advert within seven days? Yes No

Was your proof copy accurate? Yes No

Were you always dealt with courteously and efficiently? Yes No

Did you receive your publication within 90 days? Yes No

Were you happy with the reproduction of your advert? Yes No

Were you happy with the publication content? Yes No

Are there any other ways in which you feel we could improve our service to you and others?

What part of our service were you most pleased with?

What part of our service was our weakest?

Thank you for taking the time to fill in our Customer Satisfaction Survey and helping us to improve our service standards.

If you have any queries please do not hesitate to contact us.